Our services
Set top business standards
We develop creative strategies that raise the quality of tourist facilities and optimize costs and revenues. We help you recognize the strengths of your business to identify opportunities and set goals aimed at optimizing it. Achieve results, improve your reputation, provoke emotion.
AEGO helps hotel chains and independent tourist facilities set a top business standard, which will enable a high level of service.
The new Standard Operating Procedures (SOPs) will save you time, make your workers more productive, show you optimal management of all your departments, allowing you to focus on what matters, and that is running the hotel professionally and profitably. We stand that business success results in professional and quality work standards with regular implementation and control. Implementation of the SOPs increases business success and restores dignity to the hotel industry and all persons involved in the process.
As a hotel consulting company, we focus on creating high-performance tourist facilities through unique catering experiences and providing high-quality and personal customer service.
Our hotel consulting services include
opening of
new tourist
facilities
improvement of
existing tourist
facilities
We adapt to your needs
If you are interested in hotel management strategies and methods, hotel management concepts, roles and responsibilities of senior hotel employees, different approaches to management, motivation (theoretical motivation, measuring motivation and measuring satisfaction), hotel and hotel service organization, hotel organizational structure, insurance, and security hotels, business efficiency criteria and similar segments of the hotel business, you are in the right place.
Our services
Organizational structure and SOP
Do you have a new tourist facility and are not instructed on how to set it up properly or do you want to improve the existing one? We provide you with a document that sets out the rules of conduct, daily tasks, and procedures in the management of a tourist facility following the law and the principles of AEGO. Adequately set standard operating procedures to allow you to stand out in the market and deliver top-quality service, personalized just for your facility.
1 -
Consulting and drafting a job contract
When hiring responsible persons in charge of running a tourist facility, it is extremely important to adjust the employment contract according to professional processes and responsibilities. In addition to advising candidates selection and before starting employment, AEGO offers a personalized template of a standard Employment Contract / Managerial Contract, compiled in collaboration with a company attorney.
2 -
Recruitment, selection of candidates
The selection of quality staff is the predominant segment in delivering top-quality service in a tourist facility. AEGO offers advice on choosing top management. We know how to select the ideal candidate for your facility, but it is also our advantage that we know what to offer such a candidate.
3 -
Sales price proposal - price list
You do not know how to determine the service price or its real value in today's market? We will help you choose a more modern form of market analysis with the right sales strategy.
4 -
Estimate of income / cost
The profitability of a tourist facility is one of the predominant business items. Its indicators are revenues and costs and their correct estimate for the following year. Hire us to help you determine the allocation key and set up the proper operation of your facility.
5 -
Analysis of categorization condition
If you don’t know how to categorize your new tourist facility or recategorize an existing one, we’re here for you. To avoid errors that could precede the facility categorization, and to cover all necessary actions to meet the Rulebook of categorization, AEGO with its expert team revises the project, compares the desired category with the real one, and advises on choosing a category.
6 -
MYSTERY GUEST
Want to know how work and service processes take place in your facility when you are not present? We offer you the "Mystery guest" service to discover authentic customer experience management. This process is not focused exclusively on the guest-staff interaction in the facility but on the overall guest experience (so-called customer experience management) that is not only affected by the staff in the facility but also by space, cleanliness, and value for money.
7 -
CONSULTING
Our team of experts is available to advise you on all operational and decision-making processes in your tourist facility. Not sure which suppliers to choose, fixed assets or consumables? Not sure how to motivate your employees? Make an appointment with us to define all the necessary changes because AEGO also offers a flat-rate counseling service where we are available for you 24 hours a day for various questions by phone or email.
